Academic Editor: M. D. S. Aliyu
Copyright © 2012 Chesoong Kim et al. This is an open access article distributed under the Creative Commons Attribution License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Abstract
We consider a two-stage tandem queue with single-server first station and multiserver second station. Customers arrive to Station 1 according to a batch Markovian arrival process (BMAP). A batch may consist of heterogeneous customers. The type of a customer is determined upon completion of a service at Station 1. The customer's type is classified based on the number of servers required to process the request of the customer at Station 2. If the required number of servers is not available, the customer may leave
the system forever or block Station 1 by waiting for the required number of servers. We determine the
stationary distribution of the system states at embedded epochs and derive the Laplace-Stieltjes transform
of the sojourn time distribution. Some key performance measures are calculated, and illustrative numerical
results are presented.